Shipping policy

Shipping Policy - GOATKIT

Thank you for choosing GOATKIT for your football jersey needs. We are committed to providing you with high-quality products and a seamless shopping experience. Please review our shipping policy below:

Processing Time:

  • For standard football jerseys, the processing time is 1 to 3 working days.
  • Customized products may take an additional 1 to 2 days to be processed.

Shipping Time:

  • The average shipping time for our products is 7 to 17 days, depending on your location.
  • Please note that unforeseen circumstances such as customs clearance procedures or international holidays may cause delays beyond our control.

Shipping Methods:

  • We use reputable courier services to ensure the safe and timely delivery of your order.
  • You will receive a tracking number via email once your order has been dispatched, allowing you to monitor the shipment's progress.

Shipping Costs:

  • Shipping costs are calculated based on your location and the weight of your order. You can view the shipping costs during the checkout process.

International Shipping:

  • We offer worldwide shipping to bring our football jerseys to fans around the globe.
  • Customers are responsible for any customs duties or taxes imposed by their respective countries, except for Morocco. For Morocco, we cover all customs fees, and customers won't pay any additional customs fees.

Delivery Address:

  • Please ensure that your delivery address is accurate and complete to avoid any shipping issues.
  • We do not deliver to P.O. boxes.

Order Tracking:

  • You can track your order using the provided tracking number on the courier service's website.

Missing or Damaged Items:

  • In the rare event that your order arrives damaged or is missing items, please contact our customer support team within 7 days of receiving the product. We will work to resolve the issue promptly.

Contact Information:

  • If you have any questions or concerns regarding your order or our shipping policy, please contact our customer support team at Contact@goatkitshop.com or +44 7 456 708 039.

Thank you for choosing GOATKIT. We appreciate your business and hope you enjoy your football jerseys!